We Value Your Privacy
Most of all, we value your privacy. We do not sell, rent, loan, or give your email address or other personal information to anybody and will never do so
Collection of your Personal Information
Use of Your Personal Information
If you decide to become a client, you will receive a short series of orientation emails from Horizons for youth and/or Horizons4youth.org From time to time, you may receive notification of new services, changes to policies or price adjustments. We will not send you other email at the address you provide, except for infrequent communications to resolve issues that may arise with your Horizons for youth and/or Horizons4youth.org account. More routine announcements are made in the Horizons for youth and/or Horizons4youth.org Newsletters, rather than via email. We use session variables to aid in the development of various features on the site. These session variables disappear after 20 minutes or when the user exits a browser. Thus, this information is not stored for any reason other than as indicated. The user's contact information is also used to send a newsletter if you are a client or subscribe to the newsletter. Special offers are sometimes sent to subscribers as well on behalf of third parties. But these third parties do not have access to your information since we alone send out the emails. However, all recipients of the newsletter may opt-out of receiving future newsletters or offers when so desired, and are given opportunity to opt-out of these emails at any time - at the bottom of each newsletter. If for whatever reason this does not work, contact us immediately at firstname.lastname@example.org and we will ensure that the request removal is honoured. We may also use personal information in a manner that does not identify you specifically nor allow you to be contacted but does identify certain criteria about our users in general. For example, we may inform third parties about the number of registered users, number of unique visitors, and the pages most frequently browsed. Aside from these uses of user information - and we have no knowledge of this information except at an anonymous level - we do not sell, nor plan to sell any user information to anyone.
Links to Third Party Sites
Email Sent to Us
Throughout our site, we have email addresses posted to encourage our users to contact us directly with inquiries or feedback. If a user submits an email to us, we respond to the email directly to answer questions or comments. We do not sell or otherwise disclose email addresses to third parties.
We may collect personally identifiable information and use such information if we are required to do so by law or if we deem it advisable in the course of assisting law enforcement activities or protecting our Web site(s) and other information.
Our Privacy Principles
Our policy is intended to govern how our we conduct business and provide the following as a guide: Principle 1 - Accountability Horizons for youth and/or Horizons4youth.org are responsible for maintaining and protecting client information under its control. In fulfilling this mandate, we have designated individuals who are accountable for compliance with this policy. Principle 2 - Identifying Purposes The purpose for which client information is collected is identified at the time our procedures and documentation / forms are created. Horizons for youth and/or Horizons4youth.org collect and uses personal information about individuals solely for the following purposes: a. to enable communication; b. to provide products and services requested; c. to process payment for the products and services requested; d. to enable access to a secure website, and e. to meet statutory and regulatory requirements Business contact information and certain publicly available information, such as names, addresses and telephone numbers as published in telephone directories are not considered personal information. The only circumstance under which personal information may be disclosed to third parties is for the fulfillment of any purposes identified above, or as required by law. Where personal information is disclosed to third parties for the fulfillment of any purposes identified above, Horizons for youth and/or Horizons4youth.org will make all reasonable efforts to ensure that the third party has appropriate security procedures in place for the protection of the personal information being transferred. Principle 3 - Consent The knowledge and consent of the client is required for the collection, use or disclosure of client information, except where required or permitted by law. Principle 4 - Limiting Collection The client information collected is to be limited to those details necessary for the purposes identified by Horizons for youth and/or Horizons4youth.org, and information is to be collected by fair and lawful means. Principle 5 - Limiting Use, Disclosure, and Retention Client information may only be used or disclosed for the purpose for which it was collected or when it is required or permitted by law. Client information along with our business records are to be retained for the period of time required to fulfill the purpose for which it was collected. Principle 6 - Accuracy Client information must be maintained in an accurate, complete, and up-to-date form as necessary to fulfill the purposes for which it is to be used. Principle 7 - Safeguarding Client Information Client information must be protected by security safeguards that are appropriate to the sensitivity of the information. Principle 8 – Openness Horizons for youth and/or Horizons4youth.org will provide information to individuals about our policies and procedures relating to the overall management of personal information that is under our control or with regard to specific personal information about which an individual may have a concern. Please contact our privacy officer for further information. Principle 9 – Access Upon request, and within a reasonable period of time, clients will be informed of the existence, use, and disclosure of his or her personal information and shall be given access to that information except when required not to do so by law. In certain exceptional situations, Horizons for youth and/or Horizons4youth.org may not be able to provide access to certain personal information that it holds about an individual. For example, Horizons for youth and/or Horizons4youth.org may not provide access to personal information if doing so would reveal personal information about a third party. If access cannot be provided, Horizons for youth and/or Horizons4youth.org will notify the individual, in writing, of the reasons for refusal. All clients are entitled to comment on the accuracy and completeness of his or her personal information, and have that information amended or removed where appropriate. Principle 10 - Handling Client Complaints and Suggestions Clients should direct questions or enquiries with respect to the privacy principles outlined above or about our privacy practices by contacting our Privacy Officer. Our policy is been built upon the values set by the Canadian Standards Association's Model Code for the Protection of Personal Information and Canada's Personal Information Protection and Electronic Documents Act.